Privacy policy
At Xo’Lisha Luxury Fragrances, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase or interact with our brand:
• Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
• Payment Information: Payment details are processed securely through our third-party payment processors (e.g., Shopify, Square, or PayPal). We do not store your full credit card information.
• Order History: Details of the products you have purchased and the dates of your transactions.
2. How We Use Your Information
We use the data we collect to provide a seamless luxury experience:
• Fulfillment: To process and ship your orders every Friday or manage your Thursday pickups.
• Communication: To send order confirmations, tracking updates, and occasional promotional offers (if you have opted in).
• Customer Support: To assist with returns, exchanges, or questions about our products.
3. Data Sharing & Security
We do not sell your personal information to third parties. We only share data with trusted partners necessary to run our business, such as:
• Shipping Carriers: To get your order delivered to your door.
• Marketing Platforms: If you subscribe to our newsletter.
• Security: We use industry-standard encryption to protect your data during checkout.
4. Your Rights
You have the right to:
• Request a copy of the personal data we hold about you.
• Request that we correct or delete your personal information.
• Opt-out of marketing emails at any time by clicking "Unsubscribe."
5. Cookies
Our website uses cookies to improve your browsing experience (for example, keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though it may affect site functionality.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: